Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: July 30, 2025

Quick Overview
Here's what you need to know about your privacy at Broski's Kitchen

Data Protection

We use industry-standard encryption to protect your data

Your Control

You can access, update, or delete your data anytime

Minimal Collection

We only collect data necessary for our services

1. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Delivery addresses and payment information
  • Account preferences and order history
  • Communication preferences

Usage Information

  • How you interact with our website and app
  • Pages visited and features used
  • Device information and IP address
  • Cookies and similar tracking technologies

Location Information

  • Delivery addresses you provide
  • General location for delivery estimates (with your consent)
2. How We Use Your Information

Service Delivery

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Manage your account and preferences

Improvement & Personalization

  • Improve our services and user experience
  • Personalize content and recommendations
  • Analyze usage patterns and trends
  • Develop new features and services

Communication

  • Send promotional offers (with your consent)
  • Notify you about menu drops and special events
  • Provide important service announcements
  • Respond to your inquiries and feedback
3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

  • Payment processors (Stripe) for transaction processing
  • Delivery partners for order fulfillment
  • Cloud service providers for data storage
  • Analytics providers for service improvement

Legal Requirements

  • When required by law or legal process
  • To protect our rights and property
  • To ensure user safety and security
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection
5. Your Rights and Choices

You have the following rights regarding your personal information:

Access & Portability

  • Request a copy of your data
  • Download your information
  • View your account details

Control & Deletion

  • Update or correct your information
  • Delete your account and data
  • Opt-out of marketing communications

How to exercise your rights: Contact us at privacy@broskiskitchen.com or use the privacy controls in your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality:

  • Authentication and security
  • Shopping cart functionality
  • Session management

Analytics Cookies

Help us understand how you use our site:

  • Page views and user interactions
  • Performance monitoring
  • Error tracking and debugging

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal information only as long as necessary:

  • Account Information: Until you delete your account
  • Order History: 7 years for tax and legal purposes
  • Marketing Data: Until you unsubscribe
  • Analytics Data: 26 months (anonymized)
8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@broskiskitchen.com

Response Time

We'll respond within 30 days

This privacy policy is effective as of July 30, 2025 and may be updated from time to time.