Digital Accessibility

I. Our Accessibility Commitment

At Broskis Kitchen, we build legacies—and we build them for all. Our digital experiences adhere to the W3C's Web Content Accessibility Guidelines (WCAG). We continually test our sites and apps with real assistive technology (screen readers, switch devices, voice control) and with users who rely on these tools every day.

II. How to Request Assistance

If you or someone you assist encounters difficulty navigating our menus, placing an order, or engaging with any Broskis Kitchen channel, please contact our Digital Accessibility team at accessibility@broskiskitchen.com. In your message, include:

• Your contact information
• The web address or app screen where you experienced an issue
• The assistive technology or device you were using

Note: This inbox is monitored solely for accessibility issues. For other feedback, please visit our Customer Service page.

III. Inclusive Ordering

Whether you order via the Broskis Kitchen app, website, in-store counter, or drive-thru, we offer accessible options:

• Accessible App & Site: Screen-reader friendly, full keyboard navigation, and high-contrast mode.
• Kiosk-Free Counter: If you prefer not to use touchscreens, our crew will take your order directly.
• Drive-Thru Support: For speech or hearing disabilities, pull up to the window and we'll assist you.

IV. Alternate Menu Formats

• Large-print menus available in-store upon request
• Picture-based guides for quick visual ordering
• Audio menu via our app's “Listen Mode”

V. Recording Notice

We capture video at pickup windows and in cooking areas for service improvement, technology R&D, and safety compliance. For details, see our Recording Notice FAQ.